Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect several types of information:

  • Personal Information: Name, email address, phone number, date of birth, address, and government-issued ID
  • Financial Information: Bank account details, transaction history, and payment information
  • Business Information: Company name, registration details, tax identification, and authorized representatives
  • Technical Information: IP address, device information, browser type, and usage data

2. How We Use Your Information

We use your information to:

  • Process transactions and provide payment services
  • Verify your identity and comply with KYC regulations
  • Detect and prevent fraud, money laundering, and other illegal activities
  • Improve our services and develop new features
  • Send you important updates, notifications, and marketing communications
  • Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our platform
  • Financial Institutions: Banks and payment processors to complete transactions
  • Regulatory Authorities: Government agencies as required by law
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure data centers. We use two-factor authentication, regular security audits, and employee training to maintain the highest security standards. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After account closure, we may retain certain information as required by law or for legitimate business purposes.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your information (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Receive a copy of your data in a portable format
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@etiti.com.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. Children's Privacy

Etiti services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of Etiti services after such updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@etiti.com or visit our Contact page.